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Direct Merchants Bank

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14 complaints

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Direct Merchants Bank is an American financial services company. Direct Merchants Bank The bank offers the clients to manage their accounts, check the account balance, set e-mail alerts, and make a payment online. Direct Merchants Bank offers a number of budgeting suggestions to establish purchasing priorities, better control spending, and increasing the savings, etc. The issuer of the Direct Merchants Bank MasterCard is HSBC Bank Nevada, N.A. The company provides its services over the Internet to make it easier and more comfortable for the clients to manage their finances.

Direct Merchants Bankis one of the most popular banks in the industry.
Please try to contact Direct Merchants Bank Customer Service directly prior to posting any complaints on this site.

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Direct Merchants Bank Complaints & Reviews

Direct Merchants Bank Reviews

Anonymous
Direct Merchants Bank - Lost My Payment then claims past due
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

Direct Merchants bank back on September 12 called me and said they had not received my payment for September 7.I had sent them a check in August for the payment. It app...

#211515
Dec 14, 2010
179

Rdsterling
Direct Merchants Bank - Taking$70. for card protection since 2003 an I don`t qualify!
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

I apply for a creidt card with Direct Merchant BK in the year of 2003 also took out the card protection plan they said I do not qualify for, On my application I summitted online th...

#165908
Dec 29, 2009
363

Anonymous
Direct Merchants Bank - Stand Up or Fall for Anything
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

In 01 I opened up an account with Direct Merchant Bank, the rate was a little high (18.9%),but it was my first credit card. Every year since the rate has gone up! I have never miss...

#162098
Nov 16, 2009
353

Sheila t...
Direct Merchants Bank - Sent my new card - THEN WOULDN'T ACTIVATE IT!
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

Sent me a new card, wouldn't activate it, said I had a "fraud alert" on my my credit report (EXPERIAN PUT THAT CRAP ON IT!-WHY dunno know) then stated I 'FAILED' their ...

#158774
Oct 07, 2009
993

Anonymous
Direct Merchants Bank - Making Payments and getting statements
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

I accept that I had a major car accident and spent a year in a hospital so do not dispute that the account got behind. My issue is that I have finally gotten my disability and hav...

#148198
Apr 28, 2009
481

Anonymous
Direct Merchants Bank - Direct Merchants raises interest rate to 24.99%
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

I have had a card with Direct Merchants for many years. Always kept it even though it was my highest interest card at 14.9%. I lost my job, but have continued to make payments on...

#147583
Apr 14, 2009
478

Djcaires
Direct Merchants Bank Recal of Spending Limit
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

I agree with the last post and have experienced the same unwarranted treatment. However, what Direct Merchants Bank has accomplished in treating its reliable customers this way is...

#146000
Mar 05, 2009
431

Anonymous
Direct Merchants Bank - Displeased customer
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

Direct Merchants does not value their customers what so ever.My credit limit was lowered to an unbelievabe $300. per month from several thousand dollars in credit. My performance w...

#145984
Mar 05, 2009
523

Anonymous
Direct Merchants Bank - Direct Merchants cuts limits by 2,000% Are they going under?
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

Within 6 days of claiming they sent written notice, Direct Merchants slashed my credit limit from $9,000 to $410, and then claimed that I was over my limit by $22.52. It is likely...

#145753
Feb 26, 2009
407

Anonymous
Direct Merchants Bank mistaken identity
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

Aparently, if you have a similar name as someone else, they take you to court for missed payments. of witch i never received a credit card for.they say they sent me bills and apare...

#143946
Jan 09, 2009
377

Tiggrgrl11
Direct Merchants Bank is ripping me off
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

Direct Merchants Bank offered me a pay off settlement of my credit card balance. I paid it but they are still billing me for the rest. I have made numerous phone calls to customer ...

#126487
Jul 07, 2008
948

Tamina
Direct Merchants Bank - Direct Merchant Bank rips off another consumer
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

Could I tell you a story about direct merchants bank. It is a story that started in 1999 and still happens today. My husband had a card with them when he injured his back and could...

#117246
Apr 04, 2008
658

Jade river
Direct Merchants Bank - Due Date
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

They keep changing my due date, and when i try to get an exact date from them they can only provide an approximate "on or around". I have contacted them numerous times bu...

#116581
Mar 27, 2008
596

Anonymous
Direct Merchants Bank complaint
4.5 1441 Schilling Place SalinasCA93912 1 800 379-7999 http://www.directmerchantsbank.com/1/2/3/contact

I have a Discover Card issued by Direct Merchants Bank. When I went to the Discover Card site and tried to register online, I was told my information did not match their files. I h...

#112309
Feb 02, 2008
3751
Reviews 1-14 of 14

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Banks
A bank is a type of financial institution that acts as a payment agent for customers. It borrows and lends money. In the United States banks are not allowed to own non-financial companies. Banks operate as payment agents since they conduct checking or current accounts for customers, paying cheques, and collecting cheques deposited the current accounts. These financial stuctures offer almost all types of payment services. The activities of a bank can be subdivided into retail banking, private banking, business banking, and investment banking. Banks offer more commercial services which include: issue of banknotes (promissory notes issued by a banker and payable to bearer on demand); issuing bank drafts and bank cheques; providing documentary and standby letters of credit, guarantees, performance bonds, securities underwriting commitments and other forms of off balance sheet exposures; safekeeping of documents and other items in safe deposit boxes; currency exchange; sale, distribution or brokerage, with or without advice, of insurance, unit trusts and similar financial products as a financial supermarket

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